MY ORDER IS MISSING AN ITEM

We might not have had all of the desired items in stock when your package was shipped. If this is the case, the shipping confirmation email should tell you which products might still be outstanding and awaiting shipment. If a product does not get shipped, of course you will not be charged for it. If you have any more questions or concerns, please reach out to us at 1.855.440.7474, 7am – 2am EST, 7 days a week, excluding holidays. Have your order number ready, and let us know which products you are missing.