Janet
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Recent activity by Janet-
HOW CAN I FIND THE STATUS OF MY ORDER?
We get it, you want your products as soon as you can get them: Find the status of a particular order and view your Order History on the Order Status tracking page under My Account. Please note that...
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HOW DO I QUALIFY FOR FREE SHIPPING?
FentyBeauty.com and FentySkin.com offer FREE U.S. Standard Ground Shipping on all orders, and FREE 2-day U.S. Air Shipping on all $75+ orders. FentyBeauty.com and FentySkin.com offer FREE internati...
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WHEN CAN I GET PRODUCTS THAT ARE OUT OF STOCK?
We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by going to the specific product page and clicking the “Email me when i...
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CAN WE GET FENTY BEAUTY INTERNATIONALLY?
Of course! FentyBeauty.com ships internationally to 100+ countries. Fenty Beauty is also available for purchase at select Sephora stores throughout the U.S., Canada, Mexico, France, Spain, Denmark,...
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WHERE CAN I GET FENTY BEAUTY + FENTY SKIN IN THE UNITED STATES?
In addition to FentyBeauty.com, you can shop Fenty Beauty at Sephora, Sephora inside JCPenney, and Sephora.com. You can shop Fenty Skin exclusively on FentySkin.com.
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...